FAQ
Straight answers about RokData — what it does, who it’s for, and how it stays rock solid on shared hosting.
RokData is an SMB cockpit for social publishing, SEO audits, authorized security scans, and Deep Metrics — so you can plan the week and see what matters from one login.
Small and medium businesses, freelancers, and lean agencies who want a clear workspace — not an enterprise listening firehose or a dozen disconnected tools.
We combine social with built-in SEO and verified-domain security scans, plus a unified health view. We intentionally skip open-web listening, full ads managers, and heavy marketing automation so the product stays focused and hostable.
Facebook, Instagram, Threads, LinkedIn, X, TikTok, Pinterest, YouTube, and Google Business Profile (when APIs are approved). Availability depends on your OAuth app setup and each network’s permissions.
No. Security scans only run on domains you verify (DNS TXT or a well-known file). That keeps the product ethical and safe on shared hosting.
You can import ranks via CSV, or schedule automated checks when Google Custom Search keys are configured in Admin settings.
No. Findings are informational checks (headers, TLS, misconfigs, and related surfaces). They do not replace a full penetration test or compliance audit.
Yes. Starter is free to get going. Growth and Solid unlock higher limits and extras via Stripe Checkout when keys are configured.
No. Create an account, explore the workspace, and connect channels when you’re ready.
Yes. Invite editors, approvers, members, and viewers with role-based permissions so viewers cannot compose or publish.
OAuth tokens are encrypted at rest when app_key is configured. You can disconnect accounts anytime; we stop using those tokens for new API calls after disconnect.
No. See our Privacy Policy for what we collect and why. Google user data is only used to provide the features you connect.
See Terms of Service, Privacy, and About (including Google OAuth purpose).
Create a free account and explore the cockpit — or read how each lane works.
Social
Can clients approve posts without a full seat?
Yes. Send a magic approval link so clients can approve or reject without full dashboard access. Viewers can also land on a focused portal.
Does publishing happen automatically?
Scheduled posts are published by the server cron (typically every five minutes). Connect your channels, schedule, and keep cron running on your host.
Is there an inbox?
Yes — a unified inbox for Meta comments and messages where permissions allow, with tags, notes, AI reply drafts, and simple automations.